Self storage is one of the hottest asset classes in commercial real estate right now, and I finally got my hands on my first facility. But here's the thing: the deal almost didn't happen. The seller wouldn't negotiate, the financials were misrepresented, and the property had a reputation so bad that tenants were literally running up to my car on day one saying "help us." So why did I still buy it? Because I knew how to look past the mess and see the opportunity underneath.
Today, I'm going to walk you through exactly how to buy a self storage facility, step by step, using the real deal my partner Jacob and I closed on in Madison, Tennessee. Whether you're looking at your first commercial real estate investing opportunity or you've been in the game for years and want to diversify, this guide covers everything from finding the deal to closing it and planning your value-add strategy.
In This Article
Why Self Storage Is Worth Your Attention
Underwriting a Self Storage Facility
Due Diligence Lessons (What We'd Do Differently)
Why Self Storage Is Worth Your Attention
I've been in commercial real estate since 2013, but I only really started investing in 2019 after founding my own brokerage. Since then, I've developed townhomes, acquired office and retail space, and even converted a 1950s motel into a boutique hotel. But self storage? That's the one asset class I'd been circling for years.
The reason is simple: self storage investing gives you all the upside of commercial real estate with lower operational complexity than most other asset classes. There's no kitchen to maintain, no HVAC complaints at 2 AM, and your tenants are storing boxes, not living in your building. When you layer in a value-add strategy, the math gets really compelling.
For my partner Jacob, who runs a moving company called 6th Man Movers out of Memphis, the play was even more obvious. When you own a moving company and a storage facility, that's vertical integration. You're moving people's stuff and then storing it all under one roof. No marketing budget needed because every single customer who books a move becomes a potential storage tenant.
The Deal at a Glance
$1.7M
Purchase Price
105
Storage Units
~60%
Occupancy at Purchase
95%
Occupancy Target
How We Found This Deal
This one came through Crexi, which is one of the major platforms for finding commercial real estate deals. The listing went live around June, and Jacob and I jumped on it pretty quickly. But even though we moved fast, it still took us until September to actually go under contract. That's just the reality of buying commercial property: these deals take time.
The facility is located in Madison, about 12 minutes north of downtown Nashville. It's actually just two blocks from my office buildings on Madison Station Boulevard, which was a big plus. I already knew the area, I knew the demographics, and I could keep an eye on the property without going out of my way.
Here's what the property included: 105 self storage units (95 of which are climate controlled), a flex building around 2,400 square feet, and a large gravel lot that was being used for vehicle parking. The storage building itself has an interesting L-shaped layout with a dog leg, and the whole thing sits on a decent-sized parcel with room to expand.
Underwriting a Self Storage Facility
When you're learning how to buy a storage facility, underwriting is where you either make or break the deal. And I'll be honest: this one was tricky. We started doing our underwriting and had a hard time justifying the $1.7 million price tag based on what the owner was showing us. My numbers came closer to $1.5 million, give or take.
But here's the thing: even at $1.7 million, the deal still worked because of the value-add potential. When you're buying a stabilized asset, you need the numbers to pencil at the purchase price. When you're buying a distressed or mismanaged property, you're underwriting to what the property could be, not what it currently is. That's the fundamental difference between buying for cash flow and buying for value-add.
The seller listed it at what they said was a 7% cap rate. After we got into the numbers, it probably wasn't. But here's what we saw: occupancy was sitting around 60%, rents were below market, and the owner wasn't answering the phone. Those three things alone told us there was massive upside. If we could just do the basics, like answer calls, clean up the property, and raise rents to market, the deal would more than pencil.
"If we're renting up three to five units a month, we'll be stabilized by the end of the year. Self storage isn't rocket science. Answer the phone, keep the property clean, and price your units at market."
- Tyler Cauble
Due Diligence Lessons (What We'd Do Differently)
If I could go back and do one thing differently with this deal, it would be during due diligence. The occupancy that was represented to us during the sale was significantly higher than what we actually inherited. We were told the property was around 82% occupied. The reality? Closer to 60%. That's a 30% discrepancy, which is pretty significant.
The lesson here is simple: walk the property and open every single unit. During due diligence, you're entitled to do that. It's your money on the line. We took the seller at their word, and their word wasn't great. Some of the units that showed as "occupied" on the rent roll had tenants who hadn't paid in months or had essentially abandoned their stuff. That's a very different picture than what we were sold.
Now, to be fair, sometimes you don't have a seller who's willing to give you that level of access. This one wasn't exactly cooperative. But looking back, if we had pushed harder on that point, we would have been able to negotiate a lower price or at least structure the deal with more protections in place.
The good news? Even with the lower-than-expected occupancy, the deal still works because the value-add runway is even longer than we originally thought. A 60% occupied facility with below-market rents in a strong Nashville submarket is basically a layup if you're willing to put in the work.
Financing and Closing the Deal
If you're wondering how to buy a storage facility from a financing perspective, there are a few routes you can take. For this deal, we raised capital from investors and structured it as a syndication with a five-year timeline. The pitch was straightforward: we're buying a mismanaged property in a great location, stabilizing it through basic operational improvements, and either refinancing or selling once we've hit our target NOI.
We closed on December 31st. Literally New Year's Eve. I usually take 30 days off from December 15th to January 15th, so closing a deal right in the middle of that wasn't ideal. But sometimes when you find a good deal, you make it happen. And there was actually a silver lining: closing on December 31st meant we could run a cost segregation study and accelerate our depreciation for that entire tax year. That's a meaningful benefit when you're talking about a $1.7 million asset.
If you're buying your first self storage facility and don't have investors lined up, you can also look at SBA loans, conventional commercial loans, or even seller financing. The key is having a solid business plan that shows the lender (or your investors) exactly how you're going to increase the property's income and value. If you're brand new to this, check out my guide on how to buy your first commercial property for a deeper dive into financing options.
The Value-Add Game Plan
This is where things get really exciting. When you buy a failing self storage facility, the upside comes from operational improvements and physical additions. Here's exactly what we're doing:
Step 1: Fix the basics. The previous owner wasn't answering phones, wasn't marketing the property, and wasn't maintaining it. So step one is literally just showing up, answering the phone, and being a good operator. You'd be amazed how much occupancy you can recover just by being present and responsive.
Step 2: Raise rents to market. Our units are significantly underpriced compared to the competition. There are self storage facilities half a mile in either direction charging more than we are. Bringing rents up to market is an immediate NOI boost with zero capital expenditure required.
Step 3: Clean up the property and the reputation. Jacob has been on-site dealing with this firsthand. People in the neighborhood knew this facility as the place to avoid. We're flipping that narrative through curb appeal improvements, better signage, and genuine customer service. Jacob's approach has been to personally connect with every existing tenant, and it's working. People are sticking around because they finally feel like someone cares.
Step 4: Add more units. This is the big play. We have enough room on the property to add 30 to 40 additional shipping container storage units. The math on this is incredible. Each container costs around $4,000 to $8,000 and generates roughly $100 per month in rent. At 85% occupancy, 40 additional units add about $41,000 per year to our bottom line. At a 7.5% cap rate, that's over $500,000 in added value for a $30,000 investment. I will spend that money all day long.
The Container Unit Math
$4-8K
Cost Per Container
$41K/yr
Added Annual Income
$510K+
Value Created
Step 5: Lease the flex building. We also have a 2,400 square foot flex space on the property that's currently underutilized. Getting that leased at market rate adds another significant chunk of NOI. Between that and the container units, we're looking at potentially increasing our net operating income by 30 to 40%.
The combination of all these improvements is what could turn our original five-year investment timeline into a two to three year play. That's where everybody gets excited: the investors make their returns faster, we get to roll into the next project sooner, and the property becomes a genuinely well-run facility that serves the community.
The Moving Company Advantage
I want to highlight something that makes this particular deal structure unique. Jacob's moving company, 6th Man Movers, essentially eliminates our marketing budget. We got proposals from management companies that wanted $8,000 to $10,000 per year just for marketing. When you capitalize that at a 7.5% cap rate, that's $133,000 in value we're creating just by not having to spend on marketing. Every move Jacob's team does is a potential storage customer, and that pipeline never dries up.
You don't necessarily need a moving company to make self storage work, but if you can find a way to create a built-in referral pipeline, whether that's through partnerships, a real estate brokerage, or another complementary business, you'll have a massive competitive advantage.
Key Takeaways
Don't wait for the "perfect" deal. Our facility had misrepresented occupancy, a terrible reputation, and a seller who wouldn't negotiate. We bought it anyway because the fundamentals (location, building quality, market demand) were all there.
Walk every unit during due diligence. Open every door, verify every lease, and don't take the seller's word for occupancy numbers. A 30% discrepancy between represented and actual occupancy is a lesson I won't forget.
Value-add in self storage is simpler than you think. Answer the phone. Raise rents to market. Clean up the property. These three things alone can dramatically increase your NOI without spending much capital.
Adding units is the ultimate value play. Shipping containers at $4,000 to $8,000 each can generate over $500,000 in property value. That kind of return on invested capital is hard to find anywhere else in real estate.
Find your competitive moat. For us, it's the moving company. For you, it might be something else entirely. But having a built-in customer pipeline changes the economics of self storage completely.
Watch the full episode on YouTube: I Bought a FAILING Self Storage Facility
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Learn More at CRECentral.comAbout the Author
Tyler Cauble is a commercial real estate broker, investor, and developer based in Nashville, Tennessee. He is the founder of The Cauble Group, the author of Open for Business: The Insider's Guide to Leasing Commercial Real Estate and the host of the Commercial Real Estate Investor podcast. Through his CRE Accelerator mastermind at CRECentral.com, he coaches investors at every stage of their commercial real estate journey.

